Returns & Refunds

Our Promise

Everything we sell is printed fresh to order in our Dubai workshop. We care about every order — if something isn't right, we'll make it right.

Returns & Exchanges

We accept returns within 14 days of delivery for items that are unused and in their original condition.

• If your item arrived damaged or defective, we'll send a replacement at no charge.
• If you changed your mind, we offer an exchange or store credit (return shipping is at your cost).
• Custom or personalised orders are non-refundable unless defective.

How to Return

Just reply to your order confirmation email or message us on WhatsApp at +971 50 859 4660 with your order number and a photo if the item is damaged. We'll take it from there.

Refunds

Approved refunds are processed within 5–7 business days back to your original payment method.

Delivery Issues

If your order hasn't arrived within the expected timeframe (2–3 business days within the UAE), please get in touch and we'll track it down for you.

Questions? Email us or WhatsApp +971 50 859 4660 — we're a small team and we reply fast.